Refund policy
1. Refund Policy
- We follow a No Refund Policy.
- We do not provide refunds to the original payment method.
- If your request is approved, credit coupon code (valid for 30 days) will be issued that can be used only on our official website.
- Store credit is provided only in the following cases:
- Product lost in transit
- Product damaged during shipping (unboxing video required)
- Store credit will not be provided for size issues, incorrect size selection, or change of mind.
2. Order Cancellation Policy
- Orders can only be cancelled before they are processed and dispatched.
- Once an order is processed and shipped, it cannot be cancelled.
- If you wish to make changes to your order (size, product, address, etc.), you must contact us within 2 hours of placing your order.
- Cancellation or modification requests after shipping will not be accepted.
- For prepaid order cancellations, store credit coupon code will be provided only.
- Refund to the original payment method will not be provided.
3. Important Notes
- For damaged or wrong product claims, a complete unboxing video is mandatory.
- The video must clearly show:
-The sealed package before opening
-The full unboxing process
-The product and the damage or issue clearly
- Without a proper unboxing video, the claim will not be considered valid.
- Products returned in used, washed, damaged, or tagless condition will not be accepted.
- We are not responsible for delays caused by courier partners, weather conditions, or operational delays beyond our control.
- Please check the size chart carefully before placing your order. We do not support repeated exchanges.